Privacy Policy
Privacy Policy
Tailfin Speed Supply is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to purchasing@tailfinspeedsupply.com with "unsubscribe" as the subject line. Tailfin Speed Supply does not sell, trade or rent your personal information to others.
Email Promotions / Coupon Codes
Email Promotional codes (FreeShipping,Free Gifts, Discounts,etc) can not be combined with any other offer or added to any previous order. All coupon codes are for future purchases only. Coupon Codes and Email Promotions are all single use per customer unless otherwise stated. All codes must be submitted online at the time of check out. Free Shipping or Upgraded Shipping is not valid on orders shipping to AK,HI, or Canada/International. Product Restrictions apply IE. ORMD, Hazmat, Oversize/Heavy, or Truck Freight Items may not be eligible for all promotions. Questions: Contact Customer Service +1 (302) 409 8460.
Security
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Sales Tax
If your state requires sales tax for online purchases, you will be charged the appropriate sales tax on your Tailfin Speed Supply order.
If you or your business are tax-exempt, please contact customer service at +1 (302) 409 8460 prior to placing your order. You will need to send the appropriate tax forms to purchasing@tailfinspeedsupply.com and create an account on tailfinspeedsupply.com. Your account will be flagged appropriately so sales tax is not applied
We are unable to refund sales tax once an order is placed.
Returns
Tailfin Speed Supply will gladly refund or exchange most merchandise for any reason within 30 days from original purchase date. To return, just send merchandise prepaid in its original unused condition with a copy of the original invoice. We will then exchange the merchandise or refund the merchandise amount by the original payment method. Customers are responsible for the shipping costs for returns and/or exchanges. All items returned in a non-resellable condition, or with missing parts will be charged a restocking fee upon inspection at Tailfin Speed Supply's discretion. There are no returns for special order items, electronics, cut lengths of material or hazardous materials, such as, but not limited to, paint, oil, resins and adhesives.
Please ship all Returns to:
Tailfin Speed Supply
209 Carson Dr Bear, DE 19701
+1 (302) 409 8460
Shipping
Tailfin Speed Supply currently ships all merchandise FedEx, USPS or truck freight. All orders with in-stock items placed by 4:00 PM EST Monday – Friday are shipped that same day. Orders placed after 5:00 PM on Friday and orders place on Saturday and Sunday will ship on the following Monday.
FedEx Smart Post uses the United States Postal Service for final delivery and is not a guaranteed service. Allow a minimum of 1-3 additional days for delivery.
Free Shipping
Orders that qualifying for free shipping may be shipped via FedEx or USPS at our discretion. Free shipping offers are only valid within the continental U.S.
Product Disclaimer
Product descriptions, typographic, pricing and photographic errors are unintentional and subject to correction. We regret, but are not liable for these errors.